Information for Families
Below, you will find contact information, an information flyer for families, an SSS logo you can post on your website, and presentation slides for "Family Night: An Introduction to Financial Aid."
Contact Information
- Customer Service Center for Parents: 800-344-8328 (Mon-Fri: 9 am - 8 pm. Sat: 9 am - 4 pm) or sss@nais.org.
- Mailing Address for Submitting Paper PFS and for Submitting Required Documents:
SSS By NAIS, P.O. Box 449, Randolph, MA 02368.
For overnight mail, use this address: SSS by NAIS, Application Processing Center, 437 Turnpike Street, Canton, MA 02021. - SSS Website for Families: http://sss.nais.org
Informational Flyer
Click here to download a word document that can
be customized with your school's name and deadlines.
Print it and/or post it on your website to provide parents
the new SSS contact information. See one school's custom flyer.
SSS PFS Logo (to load on your school's website)

We encourage you to load this SSS PFS logo (which is in .gif format) on your school's website, on the page where you give prospective families information about applying for financial aid. If you follow the steps below, families can simply click on the logo from your website and be brought to the SSS home page for families.
- Save this logo on your computer. (If you use a PC, right click on the logo and select "Save Picture As" then save the logo to your desktop.)
- Load this logo on your school's website using your school's content management system.
- Hyperlink this logo to the following web address: sss.nais.org/parents.
If you have trouble, please e-mail Shannon Spaeder at spaeder@nais.org.
Family Night Presentation Slides
Download slides you can use to present "Family Night: An Introduction to Financial Aid."
Getting Started in Comp*Assist Online
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Meet Your Regional Director
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